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Welcome to our dental office in Oakville! We’re so glad you’re here, whether you’re a recurring patient or looking for a new dental team. Our team is dedicated to ensuring your visit with us is warm, welcoming, comfortable, and memorable and that all your dental needs and goals are met. Whether you’re wondering about how our financing works, what to expect during your first visit or other important information, you’ve come to the right place! Here we’ll cover everything you need to know and more.
OFFERING DIRECT BILLING TO INSURANCE COMPANIES IF APPLICABLE
Our dental office will submit claims directly to your insurance company on your behalf to eliminate the need for patients to pay out of pocket and then seek reimbursement from the company. This reduces the financial burden on patients and ensures they receive the care they need without delay. If your insurance company does not allow this or does not offer coverage, we offer third party financing. We accept payment by cash, debit, Visa, Mastercard, or Amex.
WHAT TO EXPECT DURING YOUR INITIAL VISIT
We happily accept new patients and are glad you chose us as your new dentist in Oakville! Your first visit will be a consultation where we’ll discuss your medical and dental health history, your dental goals, provide an office tour if requested, answer any questions you may have, and discuss treatment. We may or may not have time for treatment, therefore, we’ll book that for another day. However, we will have time for an initial examination where we’ll complete a comprehensive exam of your teeth, gums, and jaw and potentially take X-rays. For patients under 18, a parent or guardian will need to be present during the consultation.
Please arrive early for your first appointment to fill out the New Patient Form (or, you can do this before your appointment). We also ask that you bring in any X-rays from your previous dentist.
DO YOU HAVE A DENTAL EMERGENCY?
Dental emergencies can arise at any time which is why we’re here for you and offer same-day appointments and flexible payment options. Give our office a call right away and let us know what you’re experiencing and we’ll squeeze you into our schedule. Whether you have a fractured tooth, a tooth has been knocked out, or you have an infection, etc., we’re here for you and will ensure you are as comfortable as possible during treatment.
We want to make booking appointments as convenient as possible for our patients. We are open six days a week from Monday to Saturday. Our hours are as follows:
Monday-Wednesday: 9 am – 6 pm
Thursday: 11 am – 8 pm
Friday: 9 am – 5 pm
Saturday: 9 am – 1 pm by appointment.
Simply give our friendly staff a call and we’ll work with you to book an appointment that is best for you and your schedule. You can also fill out a form online to request an appointment. We’ll remind you of upcoming appointments via email or text, whichever you’ve opted for. If you need to cancel or reschedule an appointment, give us a call as soon as you can so we can offer your appointment time slot to another patient.
DO YOU STRUGGLE WITH DENTAL ANXIETY?
Don’t let your fears stop you from receiving the treatment you deserve. Let us know before your appointment if you struggle with dental anxiety and we can work together to find the best solution for you. We proudly offer dental sedation options for patients with anxiety and children with special needs. This safe and effective sedation option is referred to as nitrous oxide or laughing gas because you remain conscious but may feel giddy and much more relaxed during your appointment. The gas is administered through a mask throughout your treatment. You’ll still be able to speak to us and ask and answer questions while receiving the treatment you want and deserve. After your treatment when the mask is removed, you should feel back to normal in no time.
We also provide oral sedation which provides a more moderate level of sedation, and you will still be awake. You’ll need to take a prescription an hour before your appointment to begin feeling the effects. You’ll feel comfortable and more relaxed during your appointment! Following treatment, some patients may experience mild side effects and will need a responsible adult to drive them home. We’ll discuss and determine the best sedation option for you in our office prior to treatment.
Ready to schedule an appointment? Give us a call and we’ll find the best time for you. If you’re a new patient, give us a call and we’ll walk you through the process of filling out a New Patient Form and what to expect during your first appointment. If you have a dental emergency, we’ll squeeze you into our schedule right away. Whatever your dental needs or goals, we’re here for you.
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